Please make sure your device has GPS and Location settings are activated.
Android
On your device open Settings → Location. It is better to switch on High accuracy mode.
Note: energy saving mode on a device can disable GPS. Without GPS your location can be located only with internet connection and can be inaccurate. Make sure to enable GPS back in Location settings after disabling energy saving mode.
In addition you can use GPS Test or similar app in Google Play to check the work of GPS.
If you have difficulty determining your location with GPS, enable (disable, if enabled) “Google Play Services”* in the app settings. This may also improve the location accuracy depending on the device.
*Note: you can see it only if you have Google Play services installed (enabled) on your Android device. Google play services are used to determine location more precisely, if you experience issues with location accuracy after you disabled the option, turn it on.
iOS
Please check iOS settings → Privacy → Location services. Geolocation data sharing should be enabled for MAPS.ME.
Notes:
- To avoid unwanted data while roaming, you can turn off all mobile data, activate a flight mode or disable mobile data for MAPS.ME in your device settings. Android and iOS devices (8.3 + version) can use GPS in the flight mode. However, if your iOS device is 8.2 or earlier, Airplane Mode will block GPS.
- Some mobile devices do not have built-in GPS receivers, such as the iPod Touch, WiFi-only iPad, Amazon Kindle Fire/Kindle Fire HD 7 and some Android tablets. On these devices our application will show your approximate location, as long as you are connected to the internet.
- It may take some time to determine the location by GPS (with Wi-Fi and Mobile Network off). The longer the GPS has not been used, the more time it takes. The speed and accuracy of the location depends on the device, not on the app. Wi-Fi and cellular location services may sometimes show your position incorrectly. The GPS operation is influenced by the weather as well – it works best outdoors when the sky is clear. Problems may arise when trying to locate yourself indoors, on a narrow street or when driving a car.
